Reviews
At Ace Mechanical Plumbing Heating and Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 97 Reviews
Pam Racila
10/26/2024
Located in Springfield
10/26/2024
Located in Springfield
I had a big plumbing issue at my home and had a lot of work that needed done as someone else that done work on my house completely ruined all my piping along with other things. Was referred to Ace by a mutual friend and am so happy I called them. They are not only friendly and professional but very kind and understanding people. I will never hire anyone else. Thanks for everything Ace.
Diana Rowe
10/19/2024
Located in Springfield
10/19/2024
Located in Springfield
Called Ace on Tues because furnace wasn't turning on. John Came out that day got it going but I needed a whole new system. (Furnace and central air unit) He ordered my new system came out 3 days later installed my whole new system within 4 hours. John, His brother and Morgan are amazing guys to work with. I always tell everyone who to call for great service and prices. They are the best of the best Thank you Ace!!!
Rex Wyatt
06/22/2024
06/22/2024
I had a lovely experience. I messaged this morning and they were able to get me in same day. They replaced a part in my A/C at a reasonable cost. They were professional, kind, and thorough. I look forward to sharing about them to others and utilizing the maintenance plans in the future. Thank you Ace Mechanical for your hard work today!
Brie-Anna A
02/09/2024
02/09/2024
Ace Mechanical was very responsive both the night of and following morning of my heat going out. A tech was sent out within about an hour of my call that morning and quickly fixed the minor issue. Due to the nature of the issue, they only charged for a service call. I will call in the future.
Alexander Lawson
02/03/2024
02/03/2024
Just bought a brand new 5 ton HVAC system, and during the coldest days in January, the heat pump couldn't keep up. Temperatures started to drop. I did call other places, but I was told they were busy, and by the time they could address my issue, I would have to pay overtime hours.
So I called Ace. Came out immediately and determined the problem quickly. My intake was clogged. And I "just" had the HVAC serviced by another company one week prior.. They said it was my filter (really?).
Sticking with Ace for now!
Ann Hopkins
01/19/2024
Located in Springfield
01/19/2024
Located in Springfield
The coldest days of winter and my furnace wasn't putting out warm air. A friend suggested Ace Mechanical so I called them and asked if I could get a second opinion from them. They arrived that same day and within 45 minutes had found the problem and fixed it, unlike the company I had used for 13 years. Ace got me with their efficiency, their knowledge, their capability and the fixing of the "no heat for the 5th day" problem. I have a new company to depend on now and couldn't be happier. My experience was a blessing and I'm very thankful.
Scott Marlow
04/22/2023
04/22/2023
Excellent company to work with. By far the best value for a new HVAC system I have seen after multiple bids. I highly recommend them! I had them install a new 2.5 ton unit and am very pleased with their service.
By the way there are only a few manufacturers of nearly a hundred different brands. Don't be fooled by the name on the system. I know this as my father is a HVAC technician in a different part of the state.
Martha Hernandez
11/12/2022
11/12/2022
Ace Mechanical came out to my house and replaced my furnace, which I'd been having issues with for a while. The furnace replacement was easy and efficient, didn't take long at all. I also liked that they gave me an estimate before starting the work so I could plan around my schedule.
Sara Scott
10/25/2022
10/25/2022
We had a great experience with Ace Mechanical for our furnace repair. They were very professional and did an excellent job replacing our old unit with a new one. They kept us informed throughout the process and were always available when we had questions, which allowed us to feel comfortable with them in our home. We will definitely be hiring them again!
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