At Ace Mechanical Plumbing Heating and Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

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92 Reviews

Brie-Anna A
Ace Mechanical was very responsive both the night of and following morning of my heat going out. A tech was sent out within about an hour of my call that morning and quickly fixed the minor issue. Due to the nature of the issue, they only charged for a service call. I will call in the future.
Alexander Lawson
Just bought a brand new 5 ton HVAC system, and during the coldest days in January, the heat pump couldn't keep up. Temperatures started to drop. I did call other places, but I was told they were busy, and by the time they could address my issue, I would have to pay overtime hours. So I called Ace. Came out immediately and determined the problem quickly. My intake was clogged. And I "just" had the HVAC serviced by another company one week prior.. They said it was my filter (really?). Sticking with Ace for now!
Ann Hopkins
Located in Springfield
The coldest days of winter and my furnace wasn't putting out warm air. A friend suggested Ace Mechanical so I called them and asked if I could get a second opinion from them. They arrived that same day and within 45 minutes had found the problem and fixed it, unlike the company I had used for 13 years. Ace got me with their efficiency, their knowledge, their capability and the fixing of the "no heat for the 5th day" problem. I have a new company to depend on now and couldn't be happier. My experience was a blessing and I'm very thankful.
Horst Tetzel
The best service in all
Jack Nichols
J.L. Jones
We've been using Ace since moving to the west side and I can't say enough about the service we've received. They've been very helpful with answering all my questions, prompt, courteous. I would highly recommend them.
Scott Marlow
Excellent company to work with. By far the best value for a new HVAC system I have seen after multiple bids. I highly recommend them! I had them install a new 2.5 ton unit and am very pleased with their service. By the way there are only a few manufacturers of nearly a hundred different brands. Don't be fooled by the name on the system. I know this as my father is a HVAC technician in a different part of the state.
Fred Steele
I found Ace Mechanical online and called them to set up an appointment for a furnace installation. They were able to come out the same day, which was great because I needed the service ASAP.
Ashley Carter
They were very knowledgeable about heating systems and made sure to get all the parts they needed from their supplier in time for the furnace installation date. I would definitely use Ace Mechanical again!
Kate Wood
I had a great experience with Ace Mechanical! They did an amazing job on my furnace replacement. They were really nice, and they made sure to explain everything they were doing and how it would impact my home.
Latoya Gomez
Ace Mechanical explained everything in detail so I knew exactly what was going on and how to fix it myself if needed a furnace repair in the future.
Clara Harris
Nick came the same day and fixed the furnace in our service center's garage. Lisa was professional and the cost was very reasonable. Highly recommend.
Martha Hernandez
Ace Mechanical came out to my house and replaced my furnace, which I'd been having issues with for a while. The furnace replacement was easy and efficient, didn't take long at all. I also liked that they gave me an estimate before starting the work so I could plan around my schedule.
Carolyn Bowman
I had a great experience with the furnace maintenance team at Ace Mechanical. They were quick, professional, and affordable.
Melanie Lane
Ace Mechanical helped me with the furnace installation, which was very simple. I would definitely hire them again for all my future heating needs!
Gertrude Rose
I just wanted to say thank you to Ace Mechanical for all your help. The furnace repair service was quick and efficient, and I'm so glad that we found you! I will definitely be recommending your company to my friends and family.
Sara Scott
We had a great experience with Ace Mechanical for our furnace repair. They were very professional and did an excellent job replacing our old unit with a new one. They kept us informed throughout the process and were always available when we had questions, which allowed us to feel comfortable with them in our home. We will definitely be hiring them again!
Penny Santiago
I had a great experience with Ace Mechanical! They were very quick to respond to my call and come out to my house. They did an excellent job installing a new furnace, and the heating repair service was just as good. I will definitely hire them again!
Douglas S.
Ace Mechanical Just installed my new HVAC system Monday, Was a Hoilday but they still came out. John Can be a hard person to get a hold of sometimes ( Busy...
Stephanie Lockhart
Located in Springfield
WOW! What can I say...I am so impressed with ACE! My a/c went out on the hottest day of the week. It was 92 in my house. Called Ace and they came the same day. Just within a matter of minutes John found the problem and had it fixed. John went above and beyond my expectations when he cleaned the outside unit to ensure everything was working properly. A few hours later the house was comfortably cool. My grandchildren, cats and myself are so grateful. John was friendly, professional and very efficient. Thank you! ACE to the rescue!
Diana Rowe
Located in Springfield
Called this morning at 930am. Repair guy named Morgan came at 1130am. Found and fix the issue within 20 mins. Price was reasonable. He was very polite and professional will definitely be using Ace Mechanical again in the future. Thankyou
Diana Rowe
They are very professional I called at 930 am repairman named Morgan was here at 1130am. Found and fixed the problem in 20 mins. price was very reasonable. He was polite and very professional. Thank you Ace Mechanical heating and cooling. will definitely be using them again in the future.
William Dodson
Herbalista Lady
ACE was awesome. They fit me in same day when I called because my AC was not keeping up during the heat wave we were having. A few hours later, my house was back to comfortable. Highly recommend!
Tom Thornton
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