Reviews

At Ace Mechanical Plumbing Heating and Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
97 Reviews

M Rob
11/08/2024
Thank you Ace Mechanical. They came out to do some work for us again. Again, they found a way to save us money with out sacrificing quality of service. I will always recommend them
Pam Racila
10/26/2024
Located in Springfield
I had a big plumbing issue at my home and had a lot of work that needed done as someone else that done work on my house completely ruined all my piping along with other things. Was referred to Ace by a mutual friend and am so happy I called them. They are not only friendly and professional but very kind and understanding people. I will never hire anyone else. Thanks for everything Ace.
Mark Smith
10/22/2024
Diana Rowe
10/19/2024
Located in Springfield
Called Ace on Tues because furnace wasn't turning on. John Came out that day got it going but I needed a whole new system. (Furnace and central air unit) He ordered my new system came out 3 days later installed my whole new system within 4 hours. John, His brother and Morgan are amazing guys to work with. I always tell everyone who to call for great service and prices. They are the best of the best Thank you Ace!!!
Rex Wyatt
06/22/2024
I had a lovely experience. I messaged this morning and they were able to get me in same day. They replaced a part in my A/C at a reasonable cost. They were professional, kind, and thorough. I look forward to sharing about them to others and utilizing the maintenance plans in the future. Thank you Ace Mechanical for your hard work today!
Carl Ellis
06/16/2024
Called Ace on Sunday when my outside AC unit wasn't functioning. Technician arrived less than an hour later, assessed the issue and had the unit running in 20 minutes. Will definitely be calling Ace Mechanical for any future HVAC issues.
Brie-Anna A
02/09/2024
Ace Mechanical was very responsive both the night of and following morning of my heat going out. A tech was sent out within about an hour of my call that morning and quickly fixed the minor issue. Due to the nature of the issue, they only charged for a service call. I will call in the future.
Alexander Lawson
02/03/2024
Just bought a brand new 5 ton HVAC system, and during the coldest days in January, the heat pump couldn't keep up. Temperatures started to drop. I did call other places, but I was told they were busy, and by the time they could address my issue, I would have to pay overtime hours. So I called Ace. Came out immediately and determined the problem quickly. My intake was clogged. And I "just" had the HVAC serviced by another company one week prior.. They said it was my filter (really?). Sticking with Ace for now!
Ann Hopkins
01/19/2024
Located in Springfield
The coldest days of winter and my furnace wasn't putting out warm air. A friend suggested Ace Mechanical so I called them and asked if I could get a second opinion from them. They arrived that same day and within 45 minutes had found the problem and fixed it, unlike the company I had used for 13 years. Ace got me with their efficiency, their knowledge, their capability and the fixing of the "no heat for the 5th day" problem. I have a new company to depend on now and couldn't be happier. My experience was a blessing and I'm very thankful.
Horst Tetzel
01/17/2024
The best service in all
Jack Nichols
12/21/2023
J.L. Jones
06/26/2023
We've been using Ace since moving to the west side and I can't say enough about the service we've received. They've been very helpful with answering all my questions, prompt, courteous. I would highly recommend them.
Scott Marlow
04/22/2023
Excellent company to work with. By far the best value for a new HVAC system I have seen after multiple bids. I highly recommend them! I had them install a new 2.5 ton unit and am very pleased with their service. By the way there are only a few manufacturers of nearly a hundred different brands. Don't be fooled by the name on the system. I know this as my father is a HVAC technician in a different part of the state.
Fred Steele
11/23/2022
I found Ace Mechanical online and called them to set up an appointment for a furnace installation. They were able to come out the same day, which was great because I needed the service ASAP.
Ashley Carter
11/22/2022
They were very knowledgeable about heating systems and made sure to get all the parts they needed from their supplier in time for the furnace installation date. I would definitely use Ace Mechanical again!
Kate Wood
11/21/2022
I had a great experience with Ace Mechanical! They did an amazing job on my furnace replacement. They were really nice, and they made sure to explain everything they were doing and how it would impact my home.
Latoya Gomez
11/20/2022
Ace Mechanical explained everything in detail so I knew exactly what was going on and how to fix it myself if needed a furnace repair in the future.
Clara Harris
11/16/2022
Nick came the same day and fixed the furnace in our service center's garage. Lisa was professional and the cost was very reasonable. Highly recommend.
Martha Hernandez
11/12/2022
Ace Mechanical came out to my house and replaced my furnace, which I'd been having issues with for a while. The furnace replacement was easy and efficient, didn't take long at all. I also liked that they gave me an estimate before starting the work so I could plan around my schedule.
Carolyn Bowman
11/09/2022
I had a great experience with the furnace maintenance team at Ace Mechanical. They were quick, professional, and affordable.
Melanie Lane
11/07/2022
Ace Mechanical helped me with the furnace installation, which was very simple. I would definitely hire them again for all my future heating needs!
Gertrude Rose
10/29/2022
I just wanted to say thank you to Ace Mechanical for all your help. The furnace repair service was quick and efficient, and I'm so glad that we found you! I will definitely be recommending your company to my friends and family.
Sara Scott
10/25/2022
We had a great experience with Ace Mechanical for our furnace repair. They were very professional and did an excellent job replacing our old unit with a new one. They kept us informed throughout the process and were always available when we had questions, which allowed us to feel comfortable with them in our home. We will definitely be hiring them again!
Penny Santiago
10/20/2022
I had a great experience with Ace Mechanical! They were very quick to respond to my call and come out to my house. They did an excellent job installing a new furnace, and the heating repair service was just as good. I will definitely hire them again!
Douglas S.
10/12/2022
Ace Mechanical Just installed my new HVAC system Monday, Was a Hoilday but they still came out. John Can be a hard person to get a hold of sometimes ( Busy...
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